TERMS & CONDITIONS
Terms and Conditions for AR Handlooms
Welcome to AR Handlooms, These terms and conditions govern your use of our website, arhandlooms.in, and your purchase of products from us. By accessing or using this website, you agree to comply with and be bound by the following terms.
1. Introduction
The terms “we,” “us,”, “our website”, “www.arhandlooms.in” and “our” refer to AR Handlooms. The term “you” or “your” refers to the user or viewer of our website.
Our registered office is located at AR Handlooms Godown, Kuthampully, Thrissur, Kerala – 680594.
2. Use of Website
Content: The content on our website is for general information only and is subject to change without notice.
Eligibility: By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
Prohibited Use: Unauthorized use of the website, including fraudulent activities, may lead to legal action.
3. Product Information
We strive to ensure that all product information on our website is accurate. However, there may be minor variations in color, size, or texture due to digital limitations and handwoven processes. AR Handlooms reserves the right to modify product details and prices without notice.
4. Pricing and Payment
Pricing: All prices are in Indian Rupees (INR) and are inclusive of applicable taxes.
Payment: We accept various payment methods, including credit/debit cards, net banking, UPI, and wallets, processed securely through our payment gateway, Razorpay.
Errors: In the event of a pricing error, we reserve the right to cancel or refuse any order placed for the incorrect price, even if the order has been confirmed.
5. Order Processing and Shipping
Processing Time: Orders are processed within 2-3 business days. Once processed, they are shipped as per the shipping policy.
Shipping Charges: Shipping fees are calculated at checkout based on delivery location and weight of the package.
Delivery Time: Delivery times are estimates and may vary depending on location and logistical factors. Please refer to our Shipping Policy for more details.
6. Return and Refund Policy
Eligibility: Returns are accepted only for damaged, defective, or incorrect items. Products must be unused, unwashed, and in their original packaging.
Initiation: Contact customer support within 7 days of receiving your order to initiate a return. Refunds are processed to the original payment method within 5-14 business days after the returned product is received and verified.
Non-Refundable Items: Personalized and final sale items are non-refundable, except if they are damaged or defective.
Refer our Return & Refund Policy.
7. Cancellation Policy
Order Cancellation: Currently, cancellations are not available once an order is placed. We aim to introduce a 24-hour cancellation window soon.
Automatic Cancellation: We reserve the right to cancel any order due to product unavailability or other issues. Customers will be notified, and a full refund will be issued promptly.
Refer our Cancellation Policy
8. Intellectual Property
Ownership: All content on this website, including text, images, logos, and graphics, is the property of AR Handlooms or its licensors. Unauthorized reproduction or distribution of any content is prohibited.
Trademarks: All trademarks, logos, and service marks displayed on our website are either our property or licensed to us. Unauthorized use is strictly prohibited.
9. User-Generated Content
If you submit reviews, comments, or any other content to our website, you grant AR Handlooms a non-exclusive, royalty-free license to use, reproduce, and display such content. We reserve the right to moderate or remove inappropriate content.
10. Limitation of Liability
Accuracy: We make no warranties as to the accuracy or completeness of information on the website.
No Liability for Damages: AR Handlooms is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products, to the fullest extent permitted by law.
11. Links to Third-Party Sites
Our website may include links to third-party websites for additional information. We are not responsible for the content or accuracy of any linked site.
12. Privacy and Cookie Policies
Your personal information is handled according to our Privacy and Cookie Policies, which are available on our website. By using our website, you agree to these policies. Refer our privacy policy Terms.
13. Changes to Terms and Conditions
AR Handlooms reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.
14. Governing Law
These Terms and Conditions are governed by the laws of India. Any dispute arising from these terms shall be resolved under the jurisdiction of courts in Thrissur, Kerala.
Contact Us
For any questions or concerns about these Terms and Conditions, please contact us at support@arhandlooms.in or via WhatsApp.
Last Updated: [01-11-2024]